Privacy Policy
Effective Date: September 30, 2025
At Electro Zen Acupuncture, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive treatment at our clinic.
By using our services, you agree to the terms described in this policy.
1. Information We Collect
We may collect personal and health-related information to provide safe and effective acupuncture and wellness services.
A. Information You Provide to Us
We may collect:
Full name, phone number, email address, and mailing address
Date of birth and demographic information
Medical history, symptoms, medications, and health conditions
Insurance and billing information
Appointment preferences and communications
B. Automatically Collected Information
When you visit our website, we may automatically collect:
Your IP address and browser type
Pages viewed and time spent on the site
2. How We Use Your Information
We use your personal information to:
Schedule and manage appointments
Provide safe, appropriate medical care
Communicate about your treatment or services
Respond to inquiries and provide customer support
Process billing and payments
Comply with legal and regulatory obligations, including HIPAA
3. Sharing of Information
We do not sell your personal information. We may share your information in the following limited situations:
With service providers assisting with scheduling, electronic health records, or billing
With referring or collaborating healthcare providers (with your consent)
As required by law (e.g., to public health authorities or in response to legal processes)
All shared data is transmitted securely and handled in accordance with applicable laws and regulations.
4. Data Security
We implement reasonable and appropriate physical, administrative, and electronic safeguards to protect your personal and health information. While we take precautions to safeguard your data, no system is completely secure.
5. Your Rights
You may have the right to:
Access and request a copy of your personal or medical records
Request corrections to inaccurate information
Request restrictions on how your information is used or shared
Receive an accounting of disclosures
Withdraw consent (where applicable)
File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information provided in Section 10.
6. Children’s Privacy
We provide services to patients of all ages, including children, with the consent of a parent or legal guardian. We only collect the health information necessary to provide care to minors. We do not knowingly collect personal data from children without proper authorization.
7. Cookies and Website Analytics
Our website may use cookies or analytics tools to enhance user experience and improve website performance. You can disable cookies in your browser settings, but some features of the site may not function properly.
8. External Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted to this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact:
Electro Zen Acupuncture
3727 SW Comus St.
Portland, OR 97219
Phone: 971-386-9183
Email: [email protected]
Website: www.electrozenacupuncture.com